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This course focuses on modelling activity that allows abstracting and reasoning on how an enterprise is organized and how the work is structured within complex organizations. In particular, business process models represent blueprints that can serve different purposes for a variety of stakeholder. For example, business analysts can use these models to better understand how the organization works; employees playing a role in the process can use them to learn the tasks that they are supposed to perform; software analysts/developers can refer to the models to understand the system-as-is before designing the system-to-be.
Given the variety of stakeholders that need to interpret these models, and considering the pivotal function that models play within organizations, models quality becomes fundamental.
Introduction to Business Process Management
Process Identification
Business Process Modelling
Introduction to Enterprise Architecture and Enterprise Modelling.
Video Recording
Exam Simulation
Slides
Tools
Reference Textbooks
Standards and Manifests
BPMN
Enterprise Architecture Frameworks
Archimate
Dates available at https://didattica.unicam.it/Home.do
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