Business Process Management and Flexibility

Lecture:

• Barbara Re

Lessons Scheduling:

• 42 h - lecture and exercise sessions
• Monday: 15:00 am – 17:00 am
• Thursday: 11:00 am – 13:00 am

To book an appointment:

• Please send and e-mail.

• The course presents enterprise information systems that are driven by models, i.e., instead of constructing code these systems are assembled, configured or generated using a model-driven approach
• The course focus on the so-called “process-aware” information systems to better understand the impact of the modelling of business processes both in static and dynamic environment
• The course introduces all relevant state-of-the-art concepts, methods and technologies enabling process flexibility, e.g., process configuration, exception handling, ad-hoc process changes, process schema evolution

• Understand the importance of Business Process and Business Process Management
• Gain some familiarity with business process terminology
• Know most common techniques of Business Process modelling and be familiar with Business Process Management tools with a particular emphasis on Business Process flexibility
• Apply Business Process Management into practical case studies

Introduction to Business Process Management

• Process Everywhere
• Business Process Model and Instances
• Business Process Life-Cycle
• Classification of Business Process

Business Process Modelling

• Conceptual models and abstraction mechanisms
• Control Flow Patterns
• Modelling Languages: Petri nets, Workflow nets and workflow modules, Yet Another Workflow Language, Event-driven Process Chains and Business Process Modelling Notation 2.0 (BPMN)
• Model Understandability
• Modelling Environments

Business Process Analysis

• Verifying Pre-specified Process Models: Process Model Soundness and Correctness of Data Flow
• Pocess Model Formalization
• Verification into practice

Flexibility Issues in Process-Aware Information Systems

• Perspectives on a Process-Aware Information System
• Pre-specified and Repetitive Processes and Knowledge-Intensive Processes
• Variability, Looseness, Adaptation, Evolution
• Process Modelling & Flexibility-by-Design

Slides are available in the following:

• Course Introduction
• Introduction BPM and BP definitions
• Business Process Patterns
• BP Modelling Languages
• BPMN Modelling
  • Slide BPMN Overview and Collaboration Diagram
  • Modelling Exercise modellingexercise.pdf
  • OMG BPMN by Example (link:http://www.omg.org/spec/BPMN/20100601/10-06-02.pdf )
  • Modeling BPMN Process: Signavio (for registration use the following link: http://academic.signavio.com/p/register?link=49b6ca940da04308ac5f133740119d41)
• BPMN Modelling Guidelines
  • Slide - class5b_-_bpmn_modeling_guidelines.pdf
  • Technical Report - http://puma.isti.cnr.it/linkdoc.php?idauth=1&idcol=1&icode=2015-TR-034&authority=cnr.isti&collection=cnr.isti&langver=it
  • Automatic Verication of the Guidelines: BEBoP tool -http://understandabilitybpmn.isti.cnr.it:8080/JSPUIUnderstandability/contentform.jsf
• BPMN Choreography Diagram
  • Slide - class5c_-_bpmnchoreography.pdf
• …
• Modelling BPFM
  • Book Chapter - https://www.researchgate.net/publication/305113218_Business_Process_Feature_Model_An_Approach_to_Deal_with_Variability_of_Business_Processes
  • Tool - http://austria.omilab.org/psm/content/bpfm/info

Reference Textbooks

• Business Process Management. Concepts, Languages, Architectures. Weske, Mathias 2007, XIV, 368 p. 265 illus.. ISBN: 9780321155559.
• Dumas, Marlon, et al. Fundamentals of business process management. Heidelberg: Springer, 2013.
• Reichert, Manfred, and Barbara Weber. Enabling flexibility in process-aware information systems: challenges, methods, technologies. Springer, 2012.

Dates A.A. 2016/2017 (see: https://didattica.unicam.it/Home.do)

• 31/01/2017 - 09:00
• 06/02/2017 - 11:30
• 21/02/2017 - 11:30
• 20/06/2017 - 11:30
• 11/07/2017 - 11:30
• 19/09/2017 - 11:30
• 30/01/2018 - 11:30
• 13/02/2018 - 11:30

Exams Rules:

• Writing Examination on the topics of the syllabus
• Open or multiple-choice questions + Exercise
• 2 h

Exam Results

• N/A