Knowledge Engineering and Business Intelligence


Dear students,

We will have an additional lecture on Wednesday, 3rd of June, 12:45pm - 2:00pm. The link is https://fhnw.zoom.us/j/95153387074

We will give a short repetition of the topics and how they relate to each other. Furthermore, there will be a Q&A session.

Best regards, Knut


Supporting Knowledge-Intensive Processes

Knowledge-intensive processes are more unstructured processes with a lot of involvements of users with their experience. Supporting such processes at their levels requires modelling and enacting several different forms of knowledge. In general more explicit represented knowledge allows better support. But different forms of knowledge need different intuitive and adequate representations and inferences.

After completion of this module, the participants will be able to assess which kind of knowledge representation and reasoning is adequate and are able to develop appropriate knowledge-based systems. They can value the advantages of knowledge-based systems with respect to their costs. Business Intelligence is concerned with supporting business decisions with facts. It supports business actors in turning data into knowledge that helps to make the right decisions.The module looks at different kinds of decisions (and hence requirements), at different kinds of data and different kinds of tools required to distill knowledge out of data.


  • Introduction: Knowledge in processes
  • Decision Tables
  • Rules
    • Textual represented rule (i.e. Horn clauses)
    • Forward and backward chaining
    • Data-driven and Goal-oriented
    • Negation-as-failure
  • Object-centred Systems
    • F-Logic/Objectlogic
  • Fuzzy Logic
  • Human-interpretation vs. machine-interpretation
    • Graphical modeling
    • Ontology-based modeling
  • Machine Learning: Learning Decision Trees
  • Case-Based Reasoning
  • Neuronal Networks
  • Business Intelligence
    • Business Performance Management
    • Data Warehouse
    • Reporting and Data Analysis

Course Material


Exam Dates A.Y. 2019/2020

Exam rules: